Updated 24 October 2026

Cancellation and Refunds

Current availability

Purchase availability is shown at checkout. The policy below applies to purchases, including while new sales are paused. Sandbox transactions do not deduct real money.

First-purchase refund window

You may request a full refund within 7 calendar days of your first purchase. Contact support@nodarapanel.com with your order or payment reference and a short description of your request.

For duplicate charges, failed delivery, defective or materially misdescribed software, or other concerns, contact us so we can investigate. The first-purchase window does not limit applicable statutory rights.

Review and initiation

We review refund requests within 3 business days. Approved refunds are initiated within 2 further business days and returned to the original payment method.

Initiation is separate from bank credit. Razorpay describes normal refunds as typically taking 7–10 business days after initiation, depending on the bank and payment method. This is a provider estimate, not a guaranteed date for funds to appear. See Razorpay's normal refund guidance.

Cancellation and license access

Monthly and yearly software licenses renew manually; checkout does not start automatic billing. To stop renewing, do not make another renewal payment. Contact us about cancellation or refund requests. Deactivating or transferring an installation is separate from cancelling billing.

A confirmed full refund removes the paid license term attributable to that payment. An already-issued offline entitlement can remain valid until its expiry. Existing workload management, backups, exports and recovery remain available; license expiry does not automatically delete workloads.

Contact

Contact Mohammed Shafiq at support@nodarapanel.com or +91 75989 46094. Support hours: 9 AM–9 PM IST.